The factors that affect your Internet connection speeds are analogous to the factors that determine how fast you can drive your car!

Business is moving at the speed of light, literally!  But to be as competitive as you can be, you have to have the right Internet connections for your business.

To understand the reasons why your Internet connection may be slow, it is useful to think of it in terms of trying to maximize your speed while driving (every analogy breaks down eventually, but this one is useful to understand several concepts).  Your ability to drive your car fast is dependent on several factors:  The road on which you are traveling, the amount of traffic on that road, the car you are trying to drive, and the ability of the driver.  Each is analogous to things that affect your Internet connection speed.

The Road:  We all know that the quality of the road will affect the speeds that can be hit while traveling on it.  World speed records are set on wide open salt flats.  New, well-maintained, multi-lane highways with no speed limit might be the next best thing.  But we all know that most roads are not like this.

In the world of Internet connectivity, the “roads” are comprised of the pathways upon which signals travel.  Fiber optic cable and wireless connections have become the standard, but there are different sizes of fiber for those who have it (many people do not yet have access to fiber optic cables) and not all wireless connections are created equal.  Some connections are like traveling down an old two-lane country road with a 35 mph speed limit!

When we are called in to improve a company’s Internet connection, one of the things we always assess is the “road”.  Who is the Internet Service Provider (ISP)?  What are they supplying?  What kind of cabling/connections are there between the ISP and the company’s suite or space?  How is the signal being distributed throughout the space?  Regardless of where the impediments are, we can upgrade the quality of the “road” for you.

The Traffic:  We all know from experience that if there are too many cars on the highway, we are not going to move fast.  How many times have we been stuck in traffic wishing there were ten more lanes on the freeway?

In the Internet world, this is analogous to the amount of bandwidth being used, versus the amount available.  Most businesses today need at least 100 MB, upload and download, and many need more than that.  But even if your ISP is providing you with a lot of bandwidth, you may still find things to be slow if your demands for bandwidth are high.

There are many ways to either reduce bandwidth usage or increase the availability of it.  One of the first things we do when working with companies to increase Internet speeds is measure the current bandwidth usage and assess what that usage is for.  Sometimes, “traffic” can be reduced by simply changing a few insignificant things.  Sometimes we find that bandwidth is being eaten up by security issues – spyware, malware, etc.  A good cleaning and good security measures can often increase speed.

Of course, even if we reduce bandwidth usage now, it is likely to increase in the future.  In fact, some experts have predicted that bandwidth usage will increase for most companies by at least 50% every couple of years!  So, what’s usually more effective is to add more lanes to the highway.  In other words, we often need to increase the bandwidth that is available.

The Car:  Your Internet access is only as fast at the internal network and the hardware on which you are operating.  Just like driving a go-cart on the Autoban, having the best Internet access, with incredible bandwidth, does not help much if your network is not configured properly or does not have the right components in place.  This is true whether it’s wired or wireless.

Often, when we are called in to increase a company’s Internet speed, we find that we can double, or even triple the speed simply by redesigning their IT network.  If the hardware in your network is more than three or four years old, it is likely to be slowing you down.  Sometimes, the hardware is fine, but it is not configured properly.  This is often the case with wireless connections – there are often things that are interfering with the signals.  A little bit of time on our part redesigning the configuration of your network can often pay huge dividends.

The Driver:  Even if you put the latest Lamborghini on the Autoban, with no traffic in sight, it won’t go fast if my grandmother is driving it!  (No offense meant to grandmothers.)  The driver is analogous to the software you are running and how it’s configured.  For instance, sometimes, a few changes to your browser and its preferences can speed things up significantly.  As was already mentioned, the right kinds of security can eliminate malicious programs that can slow you down.  Old versions of some software also have similar effects.  Bottom line:  Properly configuring your devices and managing the software on them can make a world of difference.

Regardless of which one of these, or combination of these, is needed to increase your Internet capabilities, we can get it done for you.  We have the expertise and the experience to guarantee better Internet for your business.

To figure out what you need and how we can get it done for you, ask us for a comprehensive IT assessment.  During this IT assessment, we will learn all about your business, both current and future plans.  We will also test your current systems and determine all of your bandwidth needs, both now and in the future.  Based on the IT assessment, we will design the ultimate systems for you and increase your ability to operate at the speed of light over the Internet.

See what we can enable your business to do, schedule a comprehensive IT assessment today!
Fill in the form to the right.

The post Why is My Internet Slow?: How to speed up your Internet connection. appeared first on Network Solutions International.

Despite the need for tech that is obvious to almost everyone, we often hear complaints about the costs associated with it.  “I am tired of constantly having to upgrade” or “My IT costs just seem to keep growing” are two comments that we hear a lot.  We also meet a lot of people who have given up on trying to keep up with changing technologies.  They stick with their old technology until it is costing them clients, business, and money.  Then, they try to catch up with the latest technology and find that the costs of doing so are large, and sometimes prohibitive… until we show them how to manage those costs.

If you’ve ever been concerned with the costs of I.T., then it might be valuable to review a few key points that we often share with our clients.  We work with businesses, large and small, to help them to be more competitive.  Unlike many of our competitors, we are vendor-agnostic, which means that we are not tied to any one I.T. solution, brand, or vendor.  Because we are independent, our role is not that of a sales organization.  Instead, we act as consultants, advising our clients on how to use technology to be more competitive.

Budgets are important when trying to be competitive, because you can only serve your clients when you are doing so profitably.  Here are some important paradigms that we ask our clients to consider when thinking of their technology and the role it plays in their business.  These beliefs allow for a more budget-conscious approach to information technology.

Paradigm Shift #1:  Information Technology is Not an Asset.

One of the biggest challenges we find when working with business people is that they still have a tendency to view technology, especially the hardware, as an asset.  Some think of it like they think of real estate.  A few are better than that, but they still equate it with buying vehicles.  But today’s technology depreciates much quicker than real estate or even a car!  In most cases, both software and hardware are obsolete within two to three years!

Stop thinking about your I.T. as a major asset purchase that depreciates slowly over time.

Paradigm Shift #2:  I.T. is Part of the Cost of Doing Business.

We have a client whose business experiences a lot of employee turnover.  It’s the nature of the industry they’re in. They are constantly recruiting and training new people – weekly in fact.  We asked the owner once how he was able to put up with the turnover without getting discouraged and he responded by saying, “Put up with what?  Recruiting is a major part of the business I am in.  To wish for it not to be so is just that – a wish.  If I’m going to constantly be making that wish, I might as well get out of the business.  So I just treat it like a natural part of the business; an expense that is simply a cost of doing business in my industry.”

The best businesses look at upgrading and improving their IT as being a major part of the business they are in.  They budget adequately for it as an on-going expense.  It is factored into their cost of doing business and margins are calculated with these costs in mind.  In fact, they do their best to break the costs up into amounts that can be paid monthly as part of their operating expenses.

On the other hand, we run into a lot of businesses who never budgeted adequately for improvements to their I.T.  When they are confronted with having to implement or upgrade technology, they are annoyed at best, and angry as worst, because they see the expense as being something that is stealing their profits!

Paradigm Shift #3 – The Mantra of Success:  Automate, Outsource, Delegate, Schedule,…in that Order.

When faced with business expenses, both of time and money, the most successful business leaders realize that it is always cheapest in the long-run to automate.  When it can’t be automated, outsourcing is the next best thing.  Hiring people and delegating the tasks to them is more expensive than the previous two.  And finally, if it cannot be done through the previous three, they schedule themselves to get it done.

Unfortunately, we often meet businesses who are spending too much because they have run this mantra in the reverse order.  They have started by trying to do it all themselves.  When they can’t do it all themselves, they look to hire people.  Then, they wonder why they are spending so much money.

It’s tough to be competitive when you are spending more than your competition.

Paradigm Shift #4 – Outsourcing Saves Money and Improves Performance

Unfortunately, a lot of new innovations in the I.T. world are looked at with far too much suspicion by many business leaders because they are used to keeping everything in house.  But the truth is that these attitudes cost them a lot of money.  Decommissioning of on-site data centers in favor of “the cloud” can save a lot of money because real estate is expensive.  Outsourcing IT projects and maintenance to a firm like ours saves money because personnel is expensive.  Even the smallest of things like software and Email service can be “outsourced” by subscribing rather than buying.

In fact, since technology is an expense rather than an asset, why buy any of it?  Subscribe to it or lease it. 

The irony is that many people who want to own everything, and do everything with in-house employees, do so because they think they can get better quality with ownership and employees.  But just the opposite is true.  Because vendors to whom you would outsource are in their own competitive market, and because they can employ economies of scale to what they do, they are almost always able to offer much higher quality for a lower price.  For instance, we have met many companies that have hired one or two over-worked people internally to provide tech support for the company, not realizing that it is much cheaper for us to do it and because we have so many more people involved that have higher levels of expertise, the tech support offered is infinitely better.

Paradigm Shift #5 – Your IT Network is for More than Just Computers

These days, there are tremendous advantages and savings to be had by using your I.T. network for more than just the computers.  Communications of all sorts happen through the Internet.  Many companies are worried about the costs of their I.T., but they are simultaneously spending way too much on telephones, conferencing, traveling, shipping, and more.  Many of these other expenses can be reduced or eliminated with a good I.T. assessment and plan.

Paradigm Shift #6:  Data Security Is Not an Expense.  It Saves You Money!

Most people realize the financial impacts of large security breaches, like those we hear reported in the news these
days.  But many do not realize the impacts of even minor breaches.  Viruses, Malware, Spyware, and other malicious programs can cost a lot of money.  Attempts by hackers to penetrate and use, or destroy, your systems can be very costly if they are successful.  The old saying, “An ounce of prevention is worth a pound of cure” certainly applies to the I.T. world today.

If you are willing to adopt the above beliefs and paradigms about technology, we can design a plan for you that will allow you to be much more competitive.  We can do so while staying within a very reasonable budget.  In some cases, we can do it for less than what you are currently spending!

What really sets us apart is that we only work with clients that want us to design and implement the best systems for them; the latest and greatest. These days, the latest and greatest includes local and cloud servers with the ultimate in security and back-up features, telecommunications equipment that increases your ability to communicate and cuts your bills drastically, the latest business software, including spam-free email, office software, CRM’s and online meeting services, and mobile devices of all sorts – phones, tablets, laptops, and other devices – that allow you to access your data and business from anywhere, anytime.

We then use our partnerships, buying power, and experience to get all of the hardware and software at discounted rates.  All of it is then leased by you or on your behalf, or subscribed to, which means that there is no large bill or upfront expense.  Instead, all of your cutting-edge hardware and software is paid for as part of our monthly fee.

What this also means is that hardware that breaks or is defective is immediately replaced.  It also means that every two to three years we assess the technology at the time and make sure that you have the best for your business, changing all of it out every three years.
Once the hardware and software is secured, we set up the entire system, test it, make sure it is secure, and transition you to it with almost no downtime.  We train all of your people on the use of each component, becoming a known fixture within your business.  We then provide world-class monitoring of your systems and the best help-desk support in the industry.

We then continue in the role of your Chief Technology Advisor, by attending executive meetings, providing detailed reports, staying abreast of emerging technology and advising you about changes that need to be implemented in your business.  In fact, as was already explained, roughly every three years, we upgrade all of your hardware to whatever the best standard is for your business at that time.

To figure out what you need and how we can get it done for you, ask us for a comprehensive IT assessment.  During this IT assessment, we will learn all about your business, both current and future plans.  We will also discuss your budgets.  Based on the IT assessment, we will design the ultimate systems for you within the budgets that you have.

To see what we can enable your business to do, schedule a comprehensive IT assessment today!
Fill in the form to the right.

The post I’m Spending Too Much! How to Have the Latest I.T. on a Budget. appeared first on Network Solutions International.

What if we told you that there is a way to constantly update and maintain your I.T. systems, and provide 24/7, expert, and immediate tech support, for a fraction of what you are currently spending?

If you’re tired of tech support, you should be.  It’s expensive.  Not the costs of the support, but the lost hours of productivity while you are involved with it!  And if your company is trying to handle all of it’s tech issues internally, you are definitely losing productivity and you are probably spending too much.

If your company is like many small to medium-sized businesses, tech support is something that is considered only when there is a problem. Because of this, problems are bigger, take longer to fix, and cost more – more money, more time, more lost productivity.  The approach is not unlike those who only think about the maintenance of their automobile when it breaks down.  By the time the car breaks down, the problems are bigger, take longer to fix, and cost more.

After several costly problems, some companies realize that there is a need for an on-going solution.  Unfortunately, some provide that solution by assigning someone internally with the task of handling tech issues.  In the worst case scenarios, this is someone already on the staff who has another job description, but is “techie” enough to know something about computers. One of the end-points (computers, laptops, phones, etc.) on your network goes down and they are the person that everyone calls.  (Maybe this is you?)  The phones aren’t working today and he/she is the one that is looked at to fix them.  The server is down and they have to figure it out.  Time ticks away while they handle these things rather than their primary responsibilities.

Other times, a full-time or part-time tech is hired to handle all things I.T.  This is very expensive, but it usually works for a while.  Unfortunately, companies grow and it doesn’t take long before this I.T. person is swamped, not making it to every issue that is demanding some of their time.  Employees with tech problems are left twiddling their thumbs until “the I.T. department” can get to them.  Of course, because the in-house tech is so busy, he/she is not typically able to take time out for classes to update his/her technical knowledge.  The net result is that internal “IT guys” often have less expertise and provide support that is slower than what is available.

But there is a better way.  There is a way to minimize tech issues, and do so for a fraction of the cost of trying to handle the issues internally.  At Network Solutions Intl., we specialize in reducing the costs of tech support for our clients.  Here’s how we do it:

1. We Get to Know Your Business:  We start every assignment by conducting a thorough assessment of your business.  We believe that your business goals should be served by technology, not the other way around.  So we start by understanding how you operate your business and how you earn money.  Once we understand your business, we design systems that are optimal for achieving your business goals.  We then assess all of your current technology to determine the degree to which it matches the ideal.  The fact is that a significant amount of tech frustrations come from systems that are not designed properly for your business.

2. We Help You Lease, or Subscribe to, New Hardware and Software: A large percentage of tech problems come from hardware and software that is outdated.  Once we have determined the the ideal systems for your business, we determine which arts of the system are older or missing and we procure it, on either a lease or through a subscription.  Leasing, or subscribing, reduces the up-front costs that often prevent people from upgrading, and, more importantly, it also ensures that technology will constantly be upgraded and current (things are upgraded every few years as leases expire).

3. Perform Constant Maintenance: Just like maintaining your car properly reduces the potential of break-downs, your technology needs to be maintained.  Software updates, security patches, cleaning, and much more needs to be performed on a consistent basis.  We do all of this for you.  In fact, we provide monthly reports detailing all of the work that is done to maintain your systems.  In addition, we monitor your systems 24/7.  Our monitoring software lets us know of potential problems before they become big.  We promptly fix all issues to which we are alerted.  The maintenance we perform and the monitoring and fixing that we do serve to eliminate a very large percentage of the problems that many companies experience.  In fact, it almost removes the need for traditional tech support, but we still provide the best there is.

4. Provide Immediate, 24/7, Expert Tech Support: If and when there are tech support needs, we provide it almost instantly.  Each device in your company will have a tech support button that opens a chat window, through which there is immediate access to an IT expert.  In addition, each person will be provided a telephone number and an email through which they can contact our tech support team.  Our team is made up of true experts that are based here in North America.  They average dozens of current certifications and know technology inside and out.  They are also very nice, having been selected and trained based on the highest standards of customer service.  Our response time to tech support requests is less than a minute.  Over 90% of the calls are resolved on the first call, within just minutes.  More complicated issues are handled promptly through remote access or by sending one of our techs to physically inspect, fix, or replace faulty hardware or software.

The bottom-line is that allowing us to take these steps on your behalf virtually ensures that you will not have to think about or deal with tech support issues in the future.

Even more exciting:  The costs of having us handle everything are much lower than trying to do it yourself, especially when you consider the loss of productivity and business that accompanies most tech support issues.

If you are tired of handling tech support issues in your company, call us, or fill out the form to the right.  Let us assess your business and show you the numbers.  We are confident that you will find that hiring us is a very cost effective way to not have to worry about tech support.

The post I’m Tired of Tech Support: How to make sure everything in the company is working appeared first on Network Solutions International.

How to Speed Up Your Connection.

The factors that affect your Internet connection speeds are analogous to the factors that determine how fast you can drive your car!

Business is moving at the speed of light, literally!  But to be as competitive as you can be, you have to have the right Internet connections for your business.

To understand the reasons why your Internet connection may be slow, it is useful to think of it in terms of trying to maximize your speed while driving (every analogy breaks down eventually, but this one is useful to understand several concepts).  Your ability to drive your car fast is dependent on several factors:  The road on which you are traveling, the amount of traffic on that road, the car you are trying to drive, and the ability of the driver.  Each is analogous to things that affect your Internet connection speed.

The Road:  We all know that the quality of the road will affect the speeds that can be hit while traveling on it.  World speed records are set on wide open salt flats.  New, well-maintained, multi-lane highways with no speed limit might be the next best thing.  But we all know that most roads are not like this.

In the world of Internet connectivity, the “roads” are comprised of the pathways upon which signals travel.  Fiber optic cable and wireless connections have become the standard, but there are different sizes of fiber for those who have it (many people do not yet have access to fiber optic cables) and not all wireless connections are created equal.  Some connections are like traveling down an old two-lane country road with a 35 mph speed limit!

When we are called in to improve a company’s Internet connection, one of the things we always assess is the “road”.  Who is the Internet Service Provider (ISP)?  What are they supplying?  What kind of cabling/connections are there between the ISP and the company’s suite or space?  How is the signal being distributed throughout the space?  Regardless of where the impediments are, we can upgrade the quality of the “road” for you.

The Traffic:  We all know from experience that if there are too many cars on the highway, we are not going to move fast.  How many times have we been stuck in traffic wishing there were ten more lanes on the freeway?

In the Internet world, this is analogous to the amount of bandwidth being used, versus the amount available.  Most businesses today need at least 100 MB, upload and download, and many need more than that.  But even if your ISP is providing you with a lot of bandwidth, you may still find things to be slow if your demands for bandwidth are high.

There are many ways to either reduce bandwidth usage or increase the availability of it.  One of the first things we do when working with companies to increase Internet speeds is measure the current bandwidth usage and assess what that usage is for.  Sometimes, “traffic” can be reduced by simply changing a few insignificant things.  Sometimes we find that bandwidth is being eaten up by security issues – spyware, malware, etc.  A good cleaning and good security measures can often increase speed.

Of course, even if we reduce bandwidth usage now, it is likely to increase in the future.  In fact, some experts have predicted that bandwidth usage will increase for most companies by at least 50% every couple of years!  So, what’s usually more effective is to add more lanes to the highway.  In other words, we often need to increase the bandwidth that is available.

The Car:  Your Internet access is only as fast at the internal network and the hardware on which you are operating.  Just like driving a go-cart on the Autoban, having the best Internet access, with incredible bandwidth, does not help much if your network is not configured properly or does not have the right components in place.  This is true whether it’s wired or wireless.

Often, when we are called in to increase a company’s Internet speed, we find that we can double, or even triple the speed simply by redesigning their IT network.  If the hardware in your network is more than three or four years old, it is likely to be slowing you down.  Sometimes, the hardware is fine, but it is not configured properly.  This is often the case with wireless connections – there are often things that are interfering with the signals.  A little bit of time on our part redesigning the configuration of your network can often pay huge dividends.

The Driver:  Even if you put the latest Lamborghini on the Autoban, with no traffic in sight, it won’t go fast if my grandmother is driving it!  (No offense meant to grandmothers.)  The driver is analogous to the software you are running and how it’s configured.  For instance, sometimes, a few changes to your browser and its preferences can speed things up significantly.  As was already mentioned, the right kinds of security can eliminate malicious programs that can slow you down.  Old versions of some software also have similar effects.  Bottom line:  Properly configuring your devices and managing the software on them can make a world of difference.

Regardless of which one of these, or combination of these, is needed to increase your Internet capabilities, we can get it done for you.  We have the expertise and the experience to guarantee better Internet for your business.

To figure out what you need and how we can get it done for you, ask us for a comprehensive IT assessment.  During this IT assessment, we will learn all about your business, both current and future plans.  We will also test your current systems and determine all of your bandwidth needs, both now and in the future.  Based on the IT assessment, we will design the ultimate systems for you and increase your ability to operate at the speed of light over the Internet.

See what we can enable your business to do, schedule a comprehensive IT assessment today!
Fill in the form to the right.

For case studies, examples, and client testimonials, click the links below:

Smart Buildings

Virtualization

Corporate Moves

Managed Services

Design/Build

The post Why is My Internet Slow: How to speed up your connection speeds appeared first on Network Solutions International.

We’ve all seen the stories in the news:  Major companies and government agencies getting hacked into!  Millions of people who’s personal information has been compromised.  Companies whose communications and intellectual property have been stolen.  Even international espionage carried out over the Internet!  It’s a shocking reality that we have learned to accept as being a way of life.

Many think that only governments and the biggest of companies are at risk.  After all, why would anyone want to hack into my small or medium sized business?  But you might be shocked to learn that the biggest companies are not targeted nearly as often as the rest of us.  Because it is much easier to attack most small to medium sized companies, this is the preferred target of most hackers.  In fact, many companies have been hacked and don’t even know it!

It’s not always information that is being stolen.  Sometimes your internet is slow because someone else is using it.  We know companies whose servers have been used by hackers without the company knowing it.  Some SPAM is being sent from legitimate companies who do not even know that their email servers are being used to send it!

Spyware and malware is often implanted on people’s devices without their knowledge, displaying ads, collecting information, popping up porn, etc.  Worms, trojan horses, phishing schemes, and many more malicious programs could be running on your devices and in your network if you are not security conscious.  Cybercrime these days can range from criminal access to financial accounts, to identity theft, to data theft, to corporate espionage, to vandalism, and more.  Hackers are growing increasingly more sophisticated and are targeting a broader range of companies and individuals.

It doesn’t take much these days to be vulnerable. Poorly designed networks, lack of firewalls and/or packet capture appliances, lack of physical security, lax internal security procedures, poor or outdated anti-virus software, ineffective spam filters, and much more can all lead to security breaches.  Because each situation is different, we do a complete assessment for companies, from which we can recommend specific actions to increase their level of cyber security.  But here are some general points to consider:

1. Physical Security:  The easiest way to steal data from many companies is to simply walk through the front doors and plug in a hard drive.  Stolen laptops have been the cause of more security breaches that just about every other means.  Always start by taking a hard look at the physical security of your network and all of the devices on it.
2. Security Hardware: Firewalls and packet capture appliances are the standard these days, with more sophisticated technology being developed every year.  Because the name of the game is staying one step ahead of the criminals, it is important that this hardware not be very old.
3. Network Design with an Eye on Security: The configuration of your network can often lead to either a more secure environment, or more security breaches.  In many cases, we can make just a few changes to how your network is designed, and vastly increase the level of security.
4. Updated Software: Most software updates include both improvements to the function of the software and improvements to the security features of the software.  This means that outdated software can often create vulnerabilities.  Make sure that all software is constantly being updated.
5. Good Anti-Virus Software: The best will catch not only computer viruses, but a host of other malicious programs.  Make sure you have good software that is kept up to date.
6. Excellent SPAM Filtering: As we all know, too much email is not just a nuisance, it can also be the method by which malicious programs are allowed in to your network.  Good SPAM filtering can save you from a lot of problems.
7. Good Policies for Mobile and Remote Access Devices: As companies are adopting more BYOD (Bring Your Own Device) practices, it is important that all devices that connect to your network are vetted, monitored, and secured.  It is also important to manage the way they access your network.
8. On-Going Maintenance and Support: Our managed services are vital for most companies because they guarantee that security patches are being installed on time, software is being updated on time, vulnerabilities are being addressed quickly, hardware is being updated, and constant monitoring of your systems is catching any attempts to breach your network security.

We are experts in providing the highest levels of cybersecurity.  It starts with meticulous attention to security matters when we design networks.  It continues with the deployment of the latest in security hardware and software.  It even includes training and security protocols for all of your people.  And these days, it extends to the wide range of devices being used to connect to wireless networks.  We can help you to prevent the kinds of attacks and breaches that many other companies have had to deal with.

Your IT security can be one of your competitive advantages.  Clients, vendors, and associates are all increasingly aware of the importance of security.  Your ability to show them a commitment to cybersecurity that is above that of your competitors will go a long way towards increasing your business success.

Because every client’s business is different, all of our assignments start with a comprehensive IT and cybersecurity assessment.  Our risk assessment will score your current level of security and give you a detailed list of things that need to be done to raise your level of IT security.  Based on the IT assessment, we will be able to propose and carryout improvements to your IT platforms.

To see how we can improve your cybersecurity, schedule a comprehensive IT assessment today!  Fill out the form to the right.

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